Addon Solutions Home

You can reach app user guides following the links below:

  • SumUp Report for Jira Dashboards

Support

Request help

If you need help or want to ask questions, please contact us through our Service Management or via email to support@addon-solutions.net

Service Level Agreement (SLA)

Our Product Support SLA covers our products only. For details on our SLA, refer to the Support Policy and SLA

Support includes

  • Troubleshooting problems with our apps

  • Help with issues during installation

  • Help with issues during upgrades

  • Information about functionality if not described in the documentation

  • Investigating for configuration and/or workarounds

Support does not include

  • Product training

  • Non-Addon Solutions Product support

  • Support for Atlassian application issues